Book your Sea Lion Luxury Cruise or ask questions through any of the channels below. Our booking team responds within 1 hour during business hours (8:00 AM – 9:00 PM Vietnam time, GMT+7).
Booking Channels
| Channel | Contact | Best For | Response Time |
|---|---|---|---|
| +84 981 886 155 | Fastest response, real-time availability check | Within 1 hour | |
| [email protected] | Group bookings, detailed inquiries, documentation | Within 4 hours | |
| Phone | +84 981 886 155 (Mr. Đường) | Urgent bookings, same-day availability | Immediate |
Office Location
Departure Point: Sun World Marina, Ha Long City, Quang Ninh Province, Vietnam
Operator Office: Cozy Vietnam Travel, Hanoi, Vietnam
What to Include in Your Booking Request
- Preferred date
- Number of guests (adults + children with ages)
- Package choice: Port ($49), Shuttle ($58), or Limousine ($64)
- Hotel name and address (for Hanoi pickup)
- Dietary requirements (vegetarian, halal, allergies)
- Special occasions (birthday, anniversary — we can arrange surprises)
Payment Methods
- Cash (USD or VND) on the day
- Bank transfer (VND or USD) — deposit to confirm
- Credit card (via booking confirmation link)
Cancellation Policy
- 24+ hours before departure: Full refund
- Within 24 hours: 100% charge applies
- Weather cancellation: Full refund or free rescheduling (operator’s discretion)
For detailed cruise information, see our Complete Guide.